I ordered a stock for my Mosin on May 4th.
Boyd’s website states that if something is not in stock, it can take 1 to 2 weeks to ship it. I didn’t think that was bad at all, at least they were up front about the time frame.
I sent them an email asking about the order’s status on the 25th - figuring that 3 weeks wasn’t being too pushy. No response, so I sent the same email on the 27th - no response (granted it was a holiday weekend, so I’d even not count that attempt). Today, I get an email from Boyd’s that seems very “formy” telling me that due to shop construction they should be getting my stock out the door in another 2-3 weeks but that as an apology they’ll be waiving the shipping charge.
I know “shit happens” and I know that this is but a drop in the bucket of real problems, I just needed to vent a touch. Their customer service and advertising seem to be lacking… quite a bit, it appears, in some instances.
Anyone else have issues with Boyd’s like this? They just seem kind loosey goosey in how they do business.
Boyd’s and frustration with their service
1“We cannot be sure of having something to live for unless we are willing to die for it.”
― Ernesto Che Guevara
― Ernesto Che Guevara